Welcome to KayPrinters Powered by Coursegrove Studio LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us when you visit our website kayprinters.online and purchase our products, including the KayPrinters All-In-One K189 Printer.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with United States federal and state privacy requirements, including the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), and other applicable state-level privacy laws.

1. Information We Collect

When you interact with our website, place an order, or contact customer support, we may collect various categories of personal information:

• Identifiers: Your full name, billing/shipping address, email address, and phone number.

• Commercial Information: Details about the products you purchase (e.g., KayPrinters K189), order history, and payment details.

• Payment Data: Credit/debit card numbers and financial data processed securely through our third-party PCI-compliant payment gateways (e.g., Stripe, PayPal). We do not store full payment card details on our servers.

• Internet & Network Activity: IP address, browser type, device information, operating system, and browsing behavior on our site collected via cookies and tracking technologies.

2. How We Collect Your Information

We collect information through:

• Direct Interactions: When you create an account, purchase a printer, sign up for our newsletter, or fill out a support form.

• Automated Technologies: Cookies, web beacons, and pixels that automatically record technical data when you browse our website.

• Third Parties: Payment processors, shipping logistics partners, and marketing or analytics providers.

3. How We Use Your Information

We use the personal information we collect for legitimate business and commercial purposes, including:

• Processing and fulfilling your orders (e.g., shipping your K189 printer and sending order confirmations).

• Providing customer support, warranty assistance, and handling returns or exchanges.

• Improving our website user experience, product offerings, and marketing campaigns.

• Preventing fraudulent transactions, securing our website, and complying with legal obligations.

4. How We Share Your Information

We do not sell your personal information for monetary profit. However, under certain US state laws (like the CCPA), sharing data with third-party analytics or advertising partners for targeted marketing may be classified as "sharing" or "targeted advertising."

We may disclose your personal data to:

• Service Providers: Shipping carriers, warehouse fulfillment centers, and IT/cloud hosting providers who assist in running our business.

• Payment Processors: To securely authorize and complete financial transactions.

• Legal Authorities: When required by law, court order, or to protect the rights, property, and safety of KayPrinters, our customers, or others.

5. Your State Privacy Rights (USA Consumer Rights)

Depending on your state of residence (such as California, Virginia, Colorado, Connecticut, Utah, etc.), you may have specific rights regarding your personal information:

• Right to Know / Access: You can request confirmation of whether we process your personal data and request access to specific pieces of personal information we have collected.

• Right to Delete: You can request the deletion of your personal data, subject to certain legal exceptions (such as maintaining records for tax or warranty purposes).

• Right to Correct: You can request that we correct inaccurate personal information we hold about you.

• Right to Opt-Out of Targeted Advertising / Sale: You have the right to opt out of the processing of your personal data for targeted advertising Include link if applicable: “Do Not Sell or Share My Personal Information”.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will verify your identity before fulfilling your request.

6. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users, track cart items, analyze traffic, and deliver tailored advertising. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that disabling cookies may affect the functionality of our shopping cart and checkout process.

7. Children’s Privacy (COPPA Compliance)

Our website and products are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can permanently delete it.

8. Data Security

We implement reasonable administrative, technical, and physical security measures (such as SSL encryption and restricted access controls) to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Company Name: Coursegrove Studio LLC (KayPrinters)

• Email: support@kayprinters.online

• Phone: 1 (888) 824-2896

• Address: 4208 Wood Trace, Owensboro, KY 42303, USA